Shipping Policy

Effective Date: 1 January 2024

At Bamboodee.com, we aim to deliver your orders quickly, safely, and reliably. Please read our shipping terms and conditions below to understand our policies. For any questions, feel free to contact us at info@bamboodee.com.

Processing Time

All orders are processed within 3-5 business days after payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day.

Sample Orders

We provide free product samples to help you evaluate our bamboo bracelets.
However, shipping costs for samples are the buyer’s responsibility and will be calculated at checkout based on your location.

Shipping Options

We offer multiple shipping methods to suit your needs:

Pos Export & DHL
- Standard and express shipping services for smaller quantities or urgent orders.
Sea Freight (for Bulk Orders)
- For orders over 10,000 pieces, we can arrange sea freight upon request for cost-effective delivery.

Estimated Delivery Times

Delivery times vary by country and shipping method. A detailed estimate will be provided at checkout or upon order confirmation.

Shipping Costs

Standard Shipping Rates: Calculated based on the package weight, dimensions, and destination.
Free Shipping: Currently, we do not offer free shipping for bulk orders.

Customs and Duties

Buyers are responsible for any applicable customs duties, taxes, or fees charged by the destination country.
Please check your local import regulations before placing an order.

Order Tracking

Once your order is shipped, we will provide you with a tracking number to monitor its status.

Large Volume Orders

For orders exceeding 10,000 pieces, we can accommodate custom shipping arrangements, including sea freight. Contact us at info@bamboodee.com to discuss your shipping preferences.

Delivery Issues

If your package is delayed, lost, or damaged during transit, please contact us immediately at info@bamboodee.com so we can assist you in resolving the issue.

Thank you for choosing Bamboodee.com for your bamboo bracelet needs! We are committed to ensuring a smooth and reliable delivery experience for all our customers.