Terms of Service

Effective Date: 1 January 2024

Welcome to Bamboodee.com. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully before placing any orders. If you have any questions, feel free to reach us at info@bamboodee.com.

1. Acceptance of Terms

By using our website, you agree to comply with and be bound by these Terms of Service and our Privacy Policy. If you do not agree, please refrain from using our site.

2. Eligibility

You must be at least 18 years old to use our website and services. By placing an order, you confirm that you are legally capable of entering into binding contracts.

3. Products and Services

Product Descriptions: We strive to provide accurate product descriptions. However, slight variations in color, size, or design may occur as our products are handmade.
Availability: Products are subject to availability. In the event of a stock issue, we will notify you promptly.

4. Pricing and Payment

Pricing: All prices are listed in USD and are subject to change without notice.
Payment Methods: We accept major credit cards (through Stripe), PayPal, and wire transfers. Orders are processed only after payment confirmation.
Taxes and Duties: Buyers are responsible for any applicable taxes, duties, or customs charges.

5. Shipping and Delivery

Shipping Policy: We ship worldwide using reliable carriers. Estimated delivery times are provided during checkout or invoices but are not guaranteed.
Delays: Bamboodee is not responsible for delays caused by customs, carriers, or other factors beyond our control.
Shipping Costs: Depending on your destination countries, each country has its own shipping rates, please contact us to get the latest rates.

6. Returns and Refunds

Eligibility: Only defective or incorrect items are eligible for returns or exchanges. Please contact us at info@bamboodee.com within 7 days of receiving your order.
Process: Approved returns must be shipped back to us in their original condition. Refunds will be processed within 14 days of receipt.

7. Intellectual Property

All content on Bamboodee.com, including text, images, and graphics, is our property or licensed to us. Unauthorized use is strictly prohibited.

8. Limitation of Liability

Bamboodee shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our website, products, or services.

9. Governing Law

These terms are governed by the laws of Bandung, Indonesia. Any disputes arising from these terms shall be resolved in the courts of Bandung, Indonesia.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.

11. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:
Email: info@bamboodee.com